Student Account Services


The specific responsibilities of this department include, but are not limited to, the following:

  • Issuing electronic billing statements
  • Accurately assessing  tuition and fees as approved by the University Board of Regents
  • Processing payments
  • Reconciling student account inquiries
  • Processing university deposits
  • Posting to student accounts specific debit and credit information supplied from other areas of the university community
  • Collection of delinquent accounts
  • Refunding overpaid accounts accordingly
  • Third Party Billing and reconciliation
  • Issuance of the annual 1098-T tuition statement
  • Customer service that exceeds our customers’ expectations

It is our intent to provide service in a professional and friendly manner. We continually look for ways to increase performance and improve quality.

Our Mission

It is the mission of the Student Account Services Office to safeguard the University's assets, for which we are responsible, while providing friendly and courteous service. It is necessary that all applicable policies and procedures are followed. The policies and procedures may be departmental, University, State, Federal or a combination of the four and we must have an understanding of which would take precedence in any given situation.

Important Announcements

  • Priority registration begins  March 26th.  In order to register for future courses, your account balance must be below $100.
  • Tax form 1098-T is now available online for download. Click here for additional information here.
  • Spring account balance was due January 12, 2015.  Payment options here. 
  • Installment Payment Plan information can be found here.
  • Direct Deposit for refunding is now REQUIRED.  Step by step instructions can be found here.

Contact Us                         

Student Account Services
AC 235 Nunn Drive
Highland Heights, KY 41099
FAX: 859-572-6087                                  

Hours of Operation


Lucas Administrative Building